The parts of your business that should just run themselves.
I wire up the repetitive admin (booking, reminders, follow-ups, data entry) so it happens on its own. You keep doing the work only you can do.
Here's one example, a booking, traced end to end. Invoicing, quote follow-ups, intake forms, and reporting all work the same way: something happens, and the busywork after it takes care of itself.
No back-and-forth texts about availability. They see what's open and choose it themselves.
They get confirmation right away, without waiting on you to reply and say it works.
No copying the booking over by hand. It's just there, already correct.
Sent automatically the day before, so you never have to remember to send it.
No bloated software to learn. I connect the tools you already use, or set up simple ones, so the busywork disappears between them.
Clients book open slots online. It lands on your calendar and you get notified. No back-and-forth texts.
Confirmations, unpaid invoice nudges, quote follow-ups and check-ins with quiet customers, all sent on schedule without you having to remember.
A website inquiry or DM turns straight into an organized lead list, so nobody who asks about your business falls through the cracks.
Your calendar, spreadsheet, invoicing, and inbox stop needing to be updated by hand in four different places. I connect them with Zapier and the integrations they already have.
Invoices, quotes, receipts, and intake forms generated and sent automatically, then filed where they belong without any manual copying.
Weekly numbers, job summaries, or inventory counts pulled together on their own and waiting in your inbox, instead of costing you an evening in a spreadsheet.
A clean, fast site built to actually bring in inquiries, orders, or bookings, instead of just sitting there looking nice. Often paired with the automations above so it's working from day one, not just online.
Bookings, invoices, quotes, client follow-ups, order updates, recurring reports: if it happens the same way every time, it can usually run itself.
Don't see yours? The industry matters less than the pattern. If you're doing the same task over and over by hand, get in touch and I'll tell you honestly whether it's worth automating.
No lengthy onboarding. Just a clear, simple path from call to working automation.
You describe the task that eats your time. I figure out exactly what can be automated, which is usually more than people expect.
Set up and tested against your real workflow before it ever touches a real client or booking.
A short walkthrough, then it just works in the background. I'm on hand if anything needs adjusting.
Every message sent through this website is handled by the same kind of automation I build for clients. Here's what happens after someone presses Send.
They fill in the short form at the bottom of this page. No email app needed on their end.
An automatic reply confirms their message arrived, even if I'm busy or it's 11pm.
The full message arrives in my email, and hitting reply goes straight back to the person who wrote.
Zapier adds it as a new row in a Google Sheet, so every inquiry sits in one list instead of getting buried in an inbox.
Nothing in this flow is copied by hand. The same pattern works for quote requests, booking requests, order forms and intake forms. Want to see it for yourself? Send a message below and you'll get the automatic reply.
Landlo is an app I built and publish for landlords with a handful of units. It keeps track of rent, leases, tenants, maintenance and expenses, and lays the year's numbers out on Schedule E and T776 tax worksheets. Records stay on your own iPhone and iCloud, with no account and no analytics.
No account managers, no hand-offs. Whoever sets it up is who you reach when something needs changing.
Everything is built on tools you can log into and look at. Nothing proprietary you'd be stuck with.
If it's not saving you real time, you're not locked into anything.
Tweaks based on how it's actually being used aren't a separate line item. They're included.
I spend my days helping people who aren't tech experts get their technology working the way it should. That's genuinely the day job. Kestrel grew out of noticing the same pattern everywhere: small business owners doing, by hand, exactly the kind of repetitive work computers are good at handling quietly in the background.
I build every automation myself, test it against how you actually work, and stick around after it's live. No support queue and no hand-offs, just the person who built it.
I'm based in Burnaby and work with small businesses across Greater Vancouver, and remotely anywhere in Canada. Kestrel is a Zapier Solution Partner, and most of what I build runs on Zapier and the tools you already use.
A couple of sentences is plenty. If it's automatable (and it usually is), I'll tell you honestly, along with what it'd take.
Anything you send through this form or by email is used only to reply to you. It's never shared or sold.